I’ve always been one of those people. People who don’t send food back, or return things, or complain about service. This comes mostly from laziness, I think. I have just never thought it worth the effort to do that kind of stuff. But lately that’s changed. I don’t know why, but it has. I’ve sent back food that wasn’t done right, returned things, even gone back and had a cashier re-ring up my stuff because she’d missed a sale price the first time.
It’s been interesting. Of course it’s nice to get what you want. But I always feel like that’s what you should be getting in the first place. I mean, if I buy something and get it home just to find out it’s broken or missing a piece, that is ANNOYING. I think what annoys me is that *I* have to do work because *someone else* screwed up. Okay, it’s probably not a person’s fault if something is broken in the box, but you know what I mean. In the past I’ve opted not to do that work, and to just deal with the screw up. But lately I’ve decided I’d rather get what I want, even if it means extra work. I hope being more assertive is a good thing, and it doesn’t just mean I’m getting bossier as I get older. Because I’m bossy enough as it is.
What about you? Are you a returner or a leave-it-alone-er?